The Focus Forward Difference
We hold client care to the highest standards possible
We ensure each of our patients are always cared for by a licensed professional. We start with having an open and honest conversation about any struggles a patient is facing to help match him or her to the professional who we believe can offer the most support to them. The patient will then have access to that professional to schedule directly with them.
We operate as a treatment team
Each individual is unique, which means his or her treatment plan is also special. While forming a relationship with a counselor and being able to go to them for support can be enough for a patient, there are times when a patient can benefit from the shared wisdom of other counselors. While we may feel that there are instances when a patient may benefit from this, we will be sure to discuss it with him or her and have them make the decision to want to potentially involve another counselor to ensure a more successful treatment.
We leave the decision-making to the patient. While we believe in working together to find the best outcome for each of our patients, we always value ethical behavior and confidentiality above all else, which is why we involve the patient in important decisions about their care.
We know our values and stick to them
Our mission is to provide outstanding clinical services in our community through compassionate, creative, accepting, and ethical relationships. Our eight core values are:
Do good.
Integrity counts – do the right thing every time and be true in your words and deeds.
Follow through on commitments to clients and colleagues.
Ask great questions, learn, innovate, and share.
Pursue excellence – go above and beyond in delivering service.
Bring fun and energy.
Pitch in and look for opportunities to help clients and colleagues.
Promote active, responsive engagement with clients, colleagues, and community partners.
Our mission statement and values form the core belief system and operating model for everything we do at Focus Forward. We take ethical behavior and confidentiality very seriously and hold ourselves to the highest standard when it comes to both. These are the beliefs that fuel every decision we make.
Helping others grow is our calling
Individuals choose a career path based on many different factors: overall happiness and job satisfaction, aptitude, and more. At Focus Forward, our team is made up of professionals who are fueled by a calling to help others grow by offering high-quality counseling services. We truly believe it is a privilege to be trusted by our clients with their stories and to help them find ways to create the lives they seek.